Rental Terms of Service
Dream Dresses Lease Rental Terms and Conditions
Fees
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Deposit/Booking fee are non-refundable & non-transferable to another person.
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Deposit/Booking fee will be forfeited upon cancellation.
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Promotional items are not exchangeable/refundable/returnable.
Charges
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Late returns will be charged/a penalty of RM50/day.
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Cleaning charges may be charged for dirt/mud/stains on the product for RM50/layer.
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You are liable for all loss or damage caused to the product in their full replacement cost or value, whichever is the higher.
Exchange
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Once selection of gown is confirmed & deposit/booking fee are paid, there will be only one chance to change the gown & it must be 14 days before your pick up date which subject to availability of the gown.
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Kindly note that price for the new gown will still be charged at the price of the original selection. Top up of amount if the price is higher than the original selection.
Deposit refund
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Please keep your original receipt in order to claim the deposit. (Photocopy or any other form of a receipt or lost receipt are not acceptable)
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Refund will be in the same payment method only.